FAQs

Where are Auntie NeeNee’s products made?

All of our sauces and seasonings are proudly crafted using traditional Caribbean recipes inspired by the flavors of Trinidad and Tobago. Each batch is carefully prepared with love and the finest natural ingredients to bring the authentic taste of the islands straight to your kitchen.

Are Auntie NeeNee’s sauces spicy?

Our products range from mild to bold! The Gourmet Pepper Sauce offers a fiery island kick, while our Jerk BBQ Sauce balances sweet and smoky notes. The Green Seasoning adds a burst of fresh herbs and tang without much heat — perfect for any dish or palate.

Do you ship internationally?

Yes, we do! Auntie NeeNee’s ships across Canada, the United States, and selected international destinations. Shipping rates and delivery times are calculated at checkout based on your location.

How long will my order take to arrive?

Orders are usually processed within 3–5 business days. Shipping time varies depending on your region. Once your package ships, you’ll receive a tracking number so you can follow your island flavors all the way home.

Please note: Processing time is separate from shipping time.

Are your sauces vegan or gluten-free?

Many of our sauces and seasonings are naturally vegan and gluten-free. Please review the product descriptions for specific dietary details. We’re committed to keeping things natural and wholesome — just the way the islands intended!

How should I store my sauces?

After opening, we recommend storing your sauces in the refrigerator to maintain freshness and flavor. Shake well before each use — that’s how you wake up the true Caribbean spirit inside!

Can I place a wholesale or bulk order?

Yes! We love partnering with restaurants, stores, and food distributors who want to share our island flavor. For wholesale or large orders, please contact us directly at auntieneeneesauces@gmail.com.

Do you accept returns or refunds?

Due to the nature of our food products, we can’t accept returns once opened. However, if your order arrives damaged or incorrect, please email auntieneeneesauces@gmail.com within 7 days of delivery, and our team will make it right.

How can I contact Auntie NeeNee’s?

We’d love to hear from you! For any questions, feedback, or collaborations, please reach out at auntieneeneesauces@gmail.com. You can also follow us on social media to stay updated on new flavors, events, and recipes!